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Return Policy

We offer local shipping by our courier service partner. All orders will be processed for courier pick-up once payment has been made and verified. Your orders will be delivered to you within 3 hours. The delivery and scheduling of your orders will be determined by the courier service partners, and we do not provide specific delivery timeslots due to the delivery routing, as well as the delivery load. All deliveries will be tracked, and you will be notified of your order’s tracking number. The tracking number will be sent to the email indicated by you.

Deliveries may be delayed during peak seasons. Should you wish to send us feedback on the delivery service, please send us a message via email at hello@thebunclubbakes.com. Alternatively,you can reach out to us via direct message on our website.

REFUNDS POLICY
Product pictures provided on this site are provided to help recognize products. Due to packaging redesign and improvements these may not reflect exactly on the package you receive. We take all reasonable care to ensure that all descriptions, details and prices of products appearing on the Website are correct at the time when the information was input into the system, the information appearing on this Website at any time may not reflect the exact position at the moment you place an order.

The Bun Club shall use its best efforts to ensure that orders are correctly fulfilled. Should there be any discrepancy, please notify us either by email at thebunclubsg@gmail.com  by the next working day within 24 hours. Refunds can be arranged Under the following circumstances:
  1. If our Product has been delivered in a damaged condition, or if the Product is out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, The Bun Club shall either refund the Customer the value of that Product, or replace the Product.
  2. If any Product which was not included in the Customer's order is delivered to the Customer, The Bun Club shall collect the Product from the Customer.